Tag Archives: brainstorming customer service

Customer Service is Customer Satisfaction

Customer service is Customer Satisfaction.  Every person has the opportunity to make a difference with each customer.  This is a great video to use as an icebreaker or brainstorming session in customer service training to encourage your team to find a way to make a difference in their role and interaction with the customer.

 
[youtube]http://www.youtube.com/watch?v=qOZPlt3Ha0Y[/youtube]