Business Owners

Create systems to streamline processes
Create Policies & Procedures/ SOP and facilitate training (Train the Trainer) - Learn More
Create customer satisfaction surveys, facilitate and provide analysis and solutions (Quality Assurance, FCI, VOyC) – Contact us for viewing of sample work
4-hour class customized for your business - Contact us for pricing

CRM software implementation and training
Full cycle hiring process in partnership with business owner - Job Benchmarking (pdf)
- Creation of job description
- Job posting
- Resume reviews
- Pre-Screening Interviews
- On-boarding new hire - Learn More
Team Building
- Assessment - TTI Trimetrix HD brochure of employees to determine strengths and improve:
  - Communication
  - Teamwork
  - Collaboration
  - Productivity
  - Conflict Management
  - Growth - SSI Flyer (pdf) | Employee Selection
  - Professional Development - TriMetrix ACI Flyer (pdf)
  - Retention - Recruit & Retain Effective Teams (pdf)
4-hour training class on building and sustaining a cohesive team - Contact us for pricing

Customer Satisfaction Services