Customer Service is Customer Satisfaction
Customer service is Customer Satisfaction. Every person has the opportunity to make a difference with each customer. This is a great video to use as an icebreaker or brainstorming session in customer service training to encourage your team to find a way to make a difference in their role and interaction with the customer. [youtube]http://www.youtube.com/watch?v=qOZPlt3Ha0Y[/youtube]
Customer Service is Customer Satisfaction Read More »